Player Wellbeing
abc link Responsible Gaming
At abc link, we believe that entertainment should always feel good — and that means keeping it safe, balanced, and within your control. Our Responsible Gaming commitment is built into every part of the platform, giving every Filipino player the tools and information they need to play with confidence. Whether you are setting personal limits, taking a break, or simply learning more about healthy play habits, this page is your starting point.
If you ever feel that gaming is affecting your wellbeing, please use the tools below or reach out to our support team at [email protected].
Tools & Controls
Player Protection Features
Every abc link account comes with built-in tools designed to keep your gaming experience healthy, enjoyable, and fully within your control.
Deposit Limits
Set a daily, weekly, or monthly deposit cap directly from your account settings. Once your chosen limit is reached, no further deposits will be accepted until the period resets. Lowering your limit takes effect immediately, while increases require a short cooling-off period to protect you from impulsive decisions. This tool is one of the most effective ways to keep your spending predictable and stress-free. Filipino players are encouraged to set a limit that reflects their actual entertainment budget, not their aspirations.
Session Time Reminders
Losing track of time is one of the most common challenges in online gaming, and abc link addresses this with optional session time reminders. You can set a notification to appear after a chosen duration — 30 minutes, one hour, or any interval that suits you — so you always stay aware of how long you have been playing. These reminders are gentle prompts, not hard stops, giving you the agency to decide whether to continue or take a break. Staying time-aware is a simple but powerful habit that supports long-term enjoyment of the platform. We recommend all players, especially new ones, activate this feature from day one.
Self-Exclusion
If you feel you need a more definitive break from gaming, our self-exclusion tool allows you to suspend your account for a set period or indefinitely. During a self-exclusion period, you will not be able to log in, deposit, or place any bets on the platform. To activate self-exclusion, contact our support team at [email protected] and we will process your request promptly and without judgment. We take all self-exclusion requests seriously and will not send promotional communications to excluded accounts. Returning to the platform after a self-exclusion period requires a deliberate reactivation process to ensure the decision is considered and intentional.
Reality Check Notifications
Reality check notifications give you a periodic summary of your session activity, including time spent and net gaming balance, so you always have an accurate picture of your play. These pop-up summaries appear at intervals you choose and give you the option to continue, review your history, or end the session immediately. Having clear, factual information in front of you at regular intervals is one of the most effective ways to maintain perspective during a gaming session. We designed this feature specifically for Filipino players who want to stay in control without interrupting the flow of their entertainment. You can configure your reality check interval in your account settings at any time.
Cool-Off Periods
A cool-off period is a short, temporary break from the platform — typically ranging from 24 hours to 30 days — that you can activate whenever you feel you need some distance from gaming without committing to a full self-exclusion. During a cool-off, your account is paused and you will not receive any marketing or promotional messages from abc link. This option is ideal for players who recognise early warning signs and want to act proactively before a small concern becomes a larger issue. Requesting a cool-off is quick, confidential, and can be done by contacting our support team at any time. We encourage players to use this tool freely and without hesitation whenever they feel it would be beneficial.
Support & Guidance
Our dedicated support team is available to assist any player who has questions or concerns about their gaming behaviour, account controls, or responsible gaming tools. You can reach us at [email protected] and expect a compassionate, non-judgmental response from a trained team member. We can help you activate any of the tools described on this page, provide information about external support organisations available in the Philippines, or simply listen if you need to talk through your situation. No concern is too small — if something feels off about your gaming habits, reaching out is always the right move. abc link is committed to being a platform where every Filipino player feels genuinely supported.
Know the Signs
Recognising Problem Gambling
Gaming should be a source of fun and relaxation, not stress or financial pressure. Understanding the warning signs of problem gambling is the first step toward addressing them early and effectively.
Problem gambling can affect anyone, regardless of age, income, or experience level, and it often develops gradually rather than all at once. Some of the most common warning signs include spending more money than you can afford to lose, chasing losses by placing larger or more frequent bets, feeling irritable or anxious when not gaming, and neglecting work, family, or social responsibilities because of time spent on gaming platforms. If you find yourself thinking about gambling constantly, borrowing money to fund your play, or hiding your gaming activity from people close to you, these are important signals that deserve attention. Recognising these patterns in yourself — or in someone you care about — is not a sign of weakness; it is a sign of self-awareness and the first step toward positive change. abc link encourages all players to check in with themselves regularly and to use our tools or seek external support whenever needed.
- Spending beyond your budget
- Chasing losses repeatedly
- Hiding gaming from loved ones
- Borrowing money to play
- Neglecting daily responsibilities
- Feeling anxious when not playing
- Inability to set or keep limits
- Gaming to escape problems
Common Questions
Responsible Gaming FAQ
Play Smart, Play Safe
Gaming is at its best when it stays fun. Use our tools, know your limits, and reach out whenever you need support — abc link is here for every Filipino player, every step of the way.